At Cycle King & Hawk Cycles, we recognise that it is important to our local communities and the invaluable key workers around the country that we remain open at this time to support their needs. Many key workers use bikes to commute and we’re dedicated to keeping them on the road while they’re keeping us safe and healthy. We also recognise the benefits of remaining active and completing some outdoor exercise, whilst following government advice.

 

 

We would like to assure customers that we have taken vital steps to keep our stores and Click & Collect operations as safe as possible during this time. These measures include regular and vigorous cleaning, limiting the number of customers in-store and keeping an appropriate distance. Keep reading for more information on your options for buying a new bike at this time: 

 

Safer Click & Collect from the front of the store 

We are now offering safer Click & Collect from the front of your local store, just follow these 3 simple steps and safely collect your bike once it's ready:

 

1. Select your dream bike and add to cart.

2. Pick Click & Collect at checkout and select your local store. Pre-pay for your bike online.

3. Give us a call when you’re outside the front of the store and we’ll bring your bike to you keeping the safe, advised distance!

 

Please note that we ask each customer to keep to their assigned, marked section when collecting their bike. Please also note that we are currently experiencing an extremely high number of online orders. We are doing our best to get these to you as quickly as possible! If your bike is available earlier than the number of days stated at the checkout, your chosen store will be in touch.

 

Home Delivery

Due to high demand, unfortunately, we are unable to offer home delivery at this time. We apologise for any inconvenience caused.

If you have any concerns or queries regarding our Click & Collect options, please feel free to get in touch with your local store.

  

We’ve created special areas within the store for collections that ensure
social distancing measures are met.

 

If you have any queries or would like advice regarding our selection of bikes, accessories or how to access our repair services, please get in touch with your local store and they will do their utmost to advise you and provide assistance. As the situation continues to evolve quickly, we will keep this webpage updated with any changes to our operations and will continuously adapt our approach based on government guidance.

If you have any questions, please do get in touch. You can call your local store directly with any queries, and they will do their best to help you in any way they can. We’re also available via Facebook Messenger or by email at info@cycleking.co.uk.

From all of our staff and families to yours, we wish you the very best in this trying time and hope that you remain healthy and safe. We would also like to encourage you all to follow government guidance around COVID-19 to the best of your ability. The only way we will beat this is by working together as a community, and we are proud to do our part towards that as well.

 

Stay home, stay safe, stay active.