A1: Normally within 3 minutes.
A2: In most cases, you can take your items immediately. We will let you know if this isn’t the case, though.
A3: If it is within 14 days, and you have not collected the bike, you will be eligible for a refund of your deposit.
A4: If the bike has been collected, we cannot refund it. However, if it is within 14 days of purchase, you can cancel the finance without any change and pay for your bike using another payment method.
A5: Yes - we are only able to offer finance up to £3000.
A6: Sorry but Klarna can only collect your payments through direct debit.
A7: Please feel free to contact Klarna on 020 300 50833. Terms &